Carol has 25 years of experience providing outstanding skills training programs for thousands of managers and employees. Her main areas of expertise are Communication, Business Writing, Customer Service, Presentations, Project Management, Time Management and Sales. Before moving into the corporate training field Carol worked for several large companies in various leadership and project management roles.
Carol’s has an engaging personality and her classes are interactive and fun. She has consistently over the last 10 years received our highest intructor rating.
Carol was great in teaching us about time management. Additionally, she encouraged engagement with each other, and to think outside the box. When we had questions that were outside the plan for the itinerary, she was able to address them appropriately, providing feedback that was well worth the cost of the class! Thank you so much for this valuable class!
Heather Osipowicz | Nevada Donor NetworkCarol was exceptional. She did a fantastic job of presenting the course materials in a way that was clear, concise and consistent throughout the day. I found value in the information provided and the way in which it was taught. I would definitely recommend this course to others.
Michael Moss | GCAP ServicesVery insightful, clear and valuable training. I've gone through various other training courses and I'm glad to learn new things to add to my Customer Service toolkit. Carol was awesome and very personable and relatable.
Alonso Parra | REME