Carol has 25 years of experience providing outstanding skills training programs for thousands of managers and employees. Her main areas of expertise are Communication, Business Writing, Customer Service, Presentations, Project Management, Time Management and Sales. Before moving into the corporate training field Carol worked for several large companies in various leadership and project management roles.
Carol’s has an engaging personality and her classes are interactive and fun. She has consistently over the last 10 years received our highest intructor rating.
This was the best experience I have ever had in a class room. This course taught me many things I did not know. Carol even took the time to help me with my phone call anxiety I have! It was fantastic!
Kayla Muscari | Hot 'n Juicy CrawfishI absolutely loved learning from Carol. She was very clear, answered all of my questions with ease, and provided some wonderful humorous moments.
Chris Lane | Participant MediaVery insightful, clear and valuable training. I've gone through various other training courses and I'm glad to learn new things to add to my Customer Service toolkit. Carol was awesome and very personable and relatable.
Alonso Parra | REME